Customer trust is hard to win and easy to lose. When you let customers make your business what it is, then they will be loyal to you—right up to the second that someone else offers them better service. We know that customers are perceptive and smart. We take as an article of faith that customers … Customer trust weiterlesen
Schlagwort: inspiration
They say overly experienced people are too expensive. This graph tells a different story 🙂 --- A giant engine in a factory failed. The factory owners had spoken to several ‘experts’ but none of them could show the owners how they could solve the problem.Eventually the owners brought in an old man who had been … Greatest thing in life is experience. Even mistakes have value. – Henry Ford weiterlesen
Three things we wish were true The customer knows what they want Developers know how to build it Nothing will change along the way Three things we have to live with The customer discovers what they want as we go The developers discover how to build it as we go Many things change along the … Agile Project Management weiterlesen
